Startup program entry details:

LogitechCommunicationsManager (Communications_Helper.exe)

This page expands upon the information already available for this entry in the Pacman's Portal Windows start-up programs database.

Normally leave to run at start-up - typically required for the program to function properly or for security/safety reasons

For further information on how to identify and disable startup programs please visit the Introduction page.

Description:

Entry added when you install versions of the Logitech QuickCam webcam software. Used to interface your webcam with third party chat and voice programs such as instant messaging clients and Skype. Also, if it's disabled the camera will not work - at least not in the QuickCapture mode

Startup information:

Registry (Start → Run → regedit)

• Key(s): HKLM\Run
• Name: LogitechCommunicationsManager
• Data:
  • "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
  • "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"

MSConfig (Start → Run → msconfig → Startup)

• Startup Item (XP): Communications_Helper
• Startup Item (Vista):
  • Communications_Helper.exe
  • Logitech
• Command:
  • "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
  • "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"

Windows Defender (Start → All Programs → Windows Defender → Tools → Software Explorer)

• Name:
  • Communications_Helper.exe
  • Logitech
• Startup Value:
  • "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
  • "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"

HijackThis (HJT) log examples:

O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\Logitech\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Programas\Ficheiros comuns\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program\Delade filer\Logitech\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Programme\Gemeinsame Dateien\LogiShrd\LComMgr\Communications_Helper.exe"

Other information:

• File location:
  • %ProgramFiles%\Common Files\LogiShrd\LComMgr
  • %ProgramFiles%\Common Files\Logitech\LComMgr
• File properties "Description": Communications Manager
• Purpose: Webcam support
• Program disable option: None
• Shortcut(s) available: None
• Vendor/Publisher: Logitech Inc.
• Product(s): Logitech QuickCam
• Tested: Yes

Note:

• %ProgramFiles% - refers to the Program Files folder; typically the path is C:\Program Files
• HKLM refers to HKEY_LOCAL_MACHINE

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