Startup program entry details:

IndexCleaner (IdxClnR.exe)

This page expands upon the information already available for this entry in the Pacman's Portal Windows start-up programs database.

User's choice - depends whether a user deems it necessary

For further information on how to identify and disable startup programs please visit the Introduction page.

Description:

Utility that cleans the index.dat file when the system restarts. Index.dat files keep a track of pages, images, cookies or sounds from web sites you have visited, even if these files are deleted from your system. Recommended at "Users choice" status because it depends how the user cleans their internet history. Installed as part of the internet security suite packages sourced by Radialpoint for ISP customers such as Virgin Media, AT&T, Bell Canada, TELUS Corporation and Verizon Online

Startup information:

Registry (Start → Run → regedit)

• Key(s): HKLM\Run & HKCU\Run
• Name: IndexCleaner
• Data: Example: "C:\Program Files\Virgin Media\Security\IdxClnR.exe"

Windows Defender (Start → All Programs → Windows Defender → Tools → Software Explorer)

• Name: Virgin Media Security
• Startup Value: Example: "C:\Program Files\Virgin Media\Security\IdxClnR.exe"

HijackThis (HJT) log examples:

O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Radialpoint\Radialpoint Security Services\IdxClnR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Media\Security\IdxClnR.exe"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Media\Security\IdxClnR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Aliant\Aliant Security Services\IdxClnR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Gestionnaire de securite\IdxClnR.exe"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Archivos de programa\Ono\Servicios de seguridad Centinela ONO\IdxClnR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\TELUS\TELUS eProtect\IdxClnR.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Verizon\Verizon Internet Security Suite\IdxClnR.exe"
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Vidéotron\Services de sécurité Vidéotron\IdxClnR.exe"

Other information:

• File location: Example: %ProgramFiles%\Virgin Media\Security
• File properties "Description": Example: Radialpoint 9.0.34
• Purpose: Internet security
• Program disable option: Privacy Manager → Preferences → Internet Explorer Cleanup → deselect "Index.dat files"
• Shortcut(s) available: None
• Vendor/Publisher: Radialpoint SafeCare Inc
• Product(s): Various
• Tested: Yes

Note:

• %ProgramFiles% - refers to the Program Files folder; typically the path is C:\Program Files
• HKLM refers to HKEY_LOCAL_MACHINE
• HKCU refers to HKEY_CURRENT_USER

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