Startup program entry details:

Norton Disk Doctor (SrtStub.exe NDD32.exe)

This page expands upon the information already available for this entry in the Pacman's Portal Windows start-up programs database.

Not required or not recommended - typically infrequently used tasks that can be started manually if necessary

For further information on how to identify and disable startup programs please visit the Introduction page.

Description:

Part of the version of Norton Utilities included with the 2008/9 versions of the now discontinued Norton SystemWorks suite. This entry appears when Norton Utilities is installed on XP (2009 version) or Vista (2008/9) and is the launcher for Norton System Doctor - which "continuously monitors your computer to keep it free of problems and running at peak efficiency. It can alert you immediately when conditions require attention, and can fix many problems automatically, without interrupting your work"

Startup information:

Common/User Startup (Start → All Programs → Startup)

• Shortcut location (XP): C:\Documents and Settings\<username>\Start Menu\Programs\Startup\Norton Disk Doctor.lnk
• Shortcut location (Vista/7): C:\Users\<username>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Norton Disk Doctor.lnk
• Target: "C:\Program Files\Norton SystemWorks Premier Edition\SrtStub.exe" NDD32.exe /Q

MSConfig (Start → Run → msconfig → Startup)

• Startup Item (XP): Norton Disk Doctor
• Startup Item (Vista/7): Norton SystemWorks
• Command: C:\PROGRA~1\NORTON~1\SrtStub.exe NDD32.EXE /Q

Windows Defender (Start → All Programs → Windows Defender → Tools → Software Explorer)

• Name:
  • Norton SystemWorks
  • Norton Utilities
• Link Command: C:\Program Files\Norton SystemWorks Premier Edition\SrtStub.exe NDD32.exe /Q

HijackThis (HJT) log examples:

O4 - Startup: Norton Disk Doctor.lnk = C:\Program Files\Norton SystemWorks Premier Edition\SrtStub.exe
O4 - Startup: Norton Disk Doctor.lnk = C:\Program Files\Norton SystemWorks Basic Edition\SrtStub.exe

Other information:

• File location: %ProgramFiles%\Norton SystemWorks Premier Edition
• File properties "Description": Startup Stub
• Purpose: Disk utility
• Program disable option: Options → General → Startup options → deselect "Start automatically with Windows"
• Shortcut(s) available: None
• Vendor/Publisher: Symantec Corporation
• Product(s): Norton SystemWorks
• Tested: Yes

Note:

• %ProgramFiles% - refers to the Program Files folder; typically the path is C:\Program Files

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